Industry:Professional Service (Consultancy/Accountancy/Legal) Company Type:Foreign Company / Rep. Office Company Size:100 - 499 Company Profile:“RSI CHINA”was set up by Run service Pte. Ltd at 2002.Feb.The “Rsi China”be established in building up a unique position in the repair service market through its ability to integrate and initiate global repair service and develop highly effective domestic solutions for regional and international clients.
During 2002-2006,“RSI CHINA”had set up Twelve Service-Centres in china Mainland.
Our current and recent clients include: HP, IBM, Lenovo, Nokia,Philips, ACER,Toshiba, ViewSonic Benq,Nec,Samsung,Founder,Hasee,and many other listed ODM & EMS companies: Compal, LiteOn,Innolux,AOC,AUO,Provi
2004-10 - 2007-4 Project Manager
Location:Beijing Job Type:Full-time Department:Project management Dept. Report to:General Manager Number of Subordinates:2employees :
Job Category:Customer Service
Career Level:Mid Career(2+ years experience)
Responsibilities and Achievements:
Job evaluation:
1.Devising and maintaining a workable plan for Project Target. Executing it at Nineteen Service certres.
2.Integrate the different OEM request to a comprehensive performance target for all of SC.
3.Devising the process of service and Human resource request plan,for project target.
4.Perfect the performance assess for project department and other interrelated dept.
5.Achieve the project target by Lead the project service specialist to monitor every SC.
6.Measure project performance by weekly or Monthly and to adjust project plan at present project status.
7.Schedule the monthly or quarterly review meeting, between OEM\OEM-vendor\RSI, It’s make the service management flow smoothly and efficiently.
8.Design the Database analyze mode. For Take preventive actions in anticipation of possible problems
9.Training the Service skill for Project member,and Set up a service IT system for whole work flow.
10.Base on the Service data of year to controling risk of project and project budget
Achievements:
1.04-05 set up The HP consumer project process and rules
2.05-06 accomplish the project target, and win the No.1 at AP. Evaluating
3.2005 set up detail performance grade for SC and HQ supply dept.
4.2006 Expand the project to 10 cities.
5.2006 set up The IT system of HP commercial product service project at CHINA mainland.
