Above 6 years service management working experience,and 4 years Foreign company working experience. Comprehensive knowledge in service quality control and Service network management,performance evaluation. Experienced in the implementation and project managementExcellent communication skills, self motived, proactive attitude, a good team player, Demonstrated ability to work under pressure.
Sony (China) Limited
Industry:Electronics/Micro-electronics Company Type:Foreign Company / Rep. Office Company Size:1000+ Company Profile:
2007-5 - Now Service Network Management
Location:Beijing Job Type:Full-time Department:Service network Management Department Report to:GM Number of Subordinates:4employees :
Job Category:Customer Service Manager/Supervisor
Career Level:Mid Career(2+ years experience)
Responsibilities and Achievements:
Service network management:
——To setting up the policy and scheme of Service network
——To draw up the service rules
——To transacting with the Service vendor
——To setting up A project to improvement Cs of KA service
——To improvement the operation system of Service network
